Meet Flávia da Silva-Benson

Flávia brings deep expertise in regulatory compliance, risk assessment, and mortgage operations to Dovetail Mortgage. She began her career in post-closing mortgage quality assurance before spending 12 years as a real estate attorney representing lenders, banks, and investors. She later managed Massachusetts branch operations for two national banks, overseeing production, compliance, and team performance.

Flávia implements and oversees federal, state, and local regulatory compliance programs, including RESPA, ECOA, and TILA, ensuring adherence to industry standards while maintaining a strong culture of transparency and accountability. She defines internal policies and procedures, advises loan originators on compliance and marketing regulations, and maintains state licensing and audit readiness for mortgage operations.

As Founder of Dovetail Mortgage, Flávia leads the company’s strategic growth plan with a continued focus on customer experience, operational excellence, and forward-thinking innovation.