Our Leadership Team

Robert has 24 years of experience in residential lending with broad knowledge in bank lending, non-bank lending, and mortgage brokerages. He has extensive knowledge in all types of mortgage products with a keen understanding of underwriting guidelines. He was last branch manager and President’s Club honoree for a leading national lender.

Flávia brings her expertise in regulatory compliance and risk assessment. Flávia started her career in post closing mortgage quality assurance followed by 10 years representing lenders as a real estate attorney. She last managed branch offices in Massachusetts for two national banks.

Craig has 27 years of experience in mortgage lending and product knowledge as a loan originator, business owner and market leader. Craig’s talent lies in mentoring teams, business development, recruiting, and customer relations. He directs Dovetail’s culture, vision and values through mentoring, engagement and motivation.

Diana delivers a decade of experience in real estate transactions as a broker and investor. In the past 4 years, she contributed to the success of an innovative start-up with her expertise in low cost operations and social media marketing.

Ryan is skilled in preparing loans for seamless underwriting by evaluating them for accuracy, completion and compliance with industry guidelines. He leads the Dovetail Processing Team ensuring loan packages are processed timely and efficiently while ensuring the underwriting process is effectively communicated with borrowers.

Bob has over 20 years of experience in high tech as a manager and senior executive and expert knowledge in real estate transactions both as an accomplished realtor and mortgage loan originator. Bob holds licenses in both MA and NH and has achieved Centurion status and won the Quality Service Award at Century 21. He is a certified instructor in MA for real estate pre-licensing and continuing education. As a Senior Loan Officer for Dovetail, Bob’s main goal is to help guide his clients through the home buying process with care, efficiency and attention to detail.

Jim brings 20+ years’ experience in the mortgage industry. He strives to ensure his clients have the best customer experience during their mortgage process. Jim is passionate about not only helping clients meet their homeownership goals, but also being active in the community he serves. In 2019, along with his son, he founded the non-profit organization, Youthfull Maine, created to combat food insecurity in children. Since its inception, Youthfull Maine has collaborated with schools in York County, ME to create, maintain, and ensure food pantries are available and stocked for those in need. Jim is licensed in Maine and New Hampshire

With over 20 years’ experience in the banking industry, Yashin has built an extensive network of partners where he was a key component in making the dream of homeownership become reality. Yashin strives to provide the best options for his clients and in building long lasting relationships. Being bi-lingual in Spanish, he also supports the Spanish speaking community in the greater Boston area with their mortgage lending needs. Yashin joined Dovetail in 2023 and is licensed in Massachusetts and Rhode Island.

Shiv is passionate about providing the best experience to customers. With over six years of experience in the hospitality and customer service industry, his skills include problem-solving, mentoring, and cultivating strong client relationships. He aims to use his customer service skills to create a seamless experience for borrowers. Shiv joined Dovetail in 2022 and is licensed in Florida.

Brandon brings his extensive experience in real estate where he acted as a real estate broker helping buyers find their dream homes. Born and raised in Dorchester, MA, Brandon is knowledgeable in the Boston market and understands his client’s needs. He joined Dovetail in 2023 to help borrowers navigate and provide clarity to the mortgage loan process. He is licensed in Massachusetts.

Andrew is Dovetail’s first Junior Loan Officer under the mentorship of Craig Good and Robert Benson. Under this mentorship program, Andrew has been guided through the loan origination process, mortgage product knowledge, and underwriting process to provide a solid foundation for his entry into the industry. He graduates from Boston University in May of 2023 with a degree in Economics and a minor in Business Administration and Entrepreneurship. His focus is on fulfilling the company’s mission of serving our clients, their families, and friends throughout their lives, and supporting programs and organizations that inspire and give hope.

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Our Leadership Team

Robert Benson

Flávia da Silva-Benson, Esq.

Craig Good

Diana Morselli

Ryan Lambert

Bob Raiche

Jim Allen

Yashin Cerritos

Shiv Makavana

Brandon Wahlberg

Andrew DeCoste

Tan Nguyen

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